Healthcare and aged care lawyers with heart

We’re here to help you respond to industry trends and meet your operational and people challenges so that you can continue to deliver vital services across the health and ageing spectrum.

We work with a variety of clients across the health sector including public hospitals, private operators and non-emergency patient transport. We also act as strategic adviser to clients across the nation on aged care and health.

How we help

  • Regulatory and compliance advic
  • Employment and occupational health and safety
  • Investigations

Recent work for health & aged care

  • Negotiating new enterprise agreements and providing end-to-end support (including liaising with the relevant trade unions)
  • Providing ‘on demand’ industrial relations support and advice
  • Preparing policies and implementing procedures to manage performance and absenteeism issues
  • Conducting comprehensive workplace investigations into serious allegations made against employees
  • Conducting meditations to resolve employee disputes and complaints
  • Answering general workplace relations queries such as JobKeeper
  • Assisted the largest single provider of community based palliative care services in Victoria respond to the challenges presented (to a Christian-faith palliative organisation) by the introduction of the Voluntary Assisted Dying Act 2017 (Vic), creating new procedures and staff training programs, ensuring staff awareness of the new legislative obligations and responding to resultant issues.
  • Conducted a specialist investigation for an independent, not-for-profit residential home in Melbourne providing exceptional aged care for over 50 years concerning serious allegations raised, assisting the senior leaders of the organisation ‘get to the bottom’ of the complaint made, make findings and recommendations and resolve a difficult, sensitive issue for the organisation

Ready to Launch?

If you’re struggling to meet your care objectives because of workplace issues, we can help you solve them.



Vanessa CurtisRadial Consulting
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I was so impressed with Susanna and the fact she jumped straight in to the job after our initial conversation – even to the point of responding late at night to ensure my client contract could be expedited. I felt completely comfortable discussing the circumstances of my business and needs, and I will be coming back to her for assistance in creating a new company contract very shortly.